An Israeli AI scale-up, after several rounds of funding, took on the challenge of creating an innovative multi-modal AI platform. The goal of the project was to integrate data from image, text, and sound to improve the quality of customer service interactions. Achieving this ambitious endeavor required building a strong R&D team and meeting high technological and organizational requirements.

The challenge

The client faced several challenges:

• Creating an innovative product combining computer vision, conversational, and generative AI technologies.

• The need to rapidly scale the R&D team in Poland, encompassing 10 key roles.

• High technical requirements in the areas of Python, Computer Vision, NLP, and AI/ML.

• Balancing innovation with the stability of the production environment.

• Time pressure due to investor expectations.

• Modernizing existing legacy code while ensuring business continuity.

The solution

• Preparation of a dedicated recruitment process focused on:

- expert knowledge in AI/ML;

- experience in creating and maintaining production systems;

- ability to adapt to the dynamic environment of a scale-up.

• Close collaboration with the Israeli R&D team to synchronize activities.

• Regular updates to candidate profilesin response to changing product needs.

• Understanding and considering cultural differences between Poland and Israel, which allowed us to better align candidates with the client’s organizational culture.

The result

• Established a strategic partnership in building a Nearshore R&D Center in Poland.

• Recruited over 10 experts n Python, AI/ML within just over a year, with a retention rate of over 90%.

• Average time from receiving the brief to presenting the first candidates was 7 days.

• Effective team building enabled the timely achievement of key product goals, maintaining high technological and business standards.

Technologies

Python, Computer Vision, NLP, AI/ML